From: Craig Phillips [] on behalf of Craig Phillips []

Sent: Monday, February 07, 2011 2:11 PM


Subject: Cocktail Talk - You're so vain.


Cocktail Talk

Bits and bytes of computer chat-chat
to help you through those dreary Cocktail Parties.

March, 2011

Our Topic

You're so vain.


Visit & email


Cocktail Talk

Dear Craig,

Cocktail Talk
Welcome to
CN Consulting's "Cocktail Talk".

Cocktail Talk is a casual monthly newsletter intended to arm you with amusing bits and bytes of information on whats happening in the computer world.  Topics sure to break the ice and capture an audience at many a social or business event.

Cocktail Talk is archived on

You're so vain.


Wine"You're so vain, you probably think this song is about you."

Carly Simon sang that back in 1972. The song "You're So Vain." was about a self-absorbed lover of hers named Mick Jaeger, Kris Kristofferson, Warren Beatty, Cat Stevens, David Cassidy, David Bowie, or none of the above.


So if this sounds like you, and I don't even know you, it's not about you. If it sounds like you, and I do know you, it's still not about you. 


A dermatologist has a problem, a $189 broken disk drive in his practice's Server. One broken disk drive is problem, two is a disaster. I told him this on several occasions, emailed, called, and documented exactly what would happen if a second drive failed. $189, but the man said no.


These drives are very hard to find, but I know a guy who knows a guy and he said he could get me one, so I bought two. One to replace the bad drive, and one to keep as a spare because they were so hard to find. I put them on a shelf in the office and went to Mexico with the family.


I was actually composing an email to the dermatologist, beachside in Playa del Carmen, when the phone rang. "The Server is broken, it won't turn on, it was like that when I came in." A second drive had obviously failed. One of my partners came to his rescue, picking up the drives from my office (Lucky huh?), and started Disaster Recovery the same day. A few days later, stateside, I had a $600 international cell phone bill, the good doctor had a $12,000 invoice, and we didn't have a drive left.


We recovered everything from backup, right up to close of business the night it crashed. Things were still missing. Not from our side, from the software providers side. Turns out, the backups built into  two of their big three programs hadn't been working for months. Software people, even though the Client was promised foolproof backups, (Rule #4: Blame the Client.) said it was the Client's responsibility. 


Oh, and about that. Your software provider doesn't care what happens to you once you've bought their software. No matter what they promised to get you to buy it. Does your Cadillac Dealer care if your drink and drive? No.


Leopard Cubs practice killing before going on their first hunt. Teenagers practice driving before they wreck your car. Golfers practice, Ballerinas practice, Magicians, even Dermatologists.


Fortune 500 Companies practice Disaster Recovery. I know, I've been there and it's exhilarating recreating a multinational computer system from dirt and a rib.  Companies that can put a number on what being out of business costs do it. I do it. You can too.


Got a website? Call your web host and ask how you're protected. Most of you are going to find that you're riding bareback. Back in the day you developed your website on your very own PC and pushed a copy to the web. Not now, now we do all that in place, in the Cloud. The stakes are high and recovery time is way longer than ever.


Got that one rented application your company revolves around, the one with the hefty annual maintenance fee, call them. You pay for maintenance, get something for it. Protect your business.


OK, you back up your Outlook and QuickBooks files every week. Any idea how to restore them? Any idea if you even can? Ever tried? Will they survive whatever wipes out your originals? Have you asked these questions?


If you've got a guy, ask your guy. If you don't have a guy, get a guy. You can even ask me, maybe I'll be your guy. Maybe you are your guy. 


Hope for the best, prepare for the worst, that's your call, and that's Cocktail Talk. 


Thank you for reading,


Craig Phillips
CN Consulting, Inc.

CN Consulting, Inc -
Computer Consulting for Business!


CN Consulting Inc. (CNCI) is an independent consulting company formed in 1990 and located within easy reach of both Chicago and Milwaukee.

CNCI maintains a select client base providing consulting services concerning the  use  of information technology.  We persistently look for advantage to our clients in added value and reduced cost made available by advancing technology.

CNCI does not have financial interest in any given product or product line. We evaluate current and emerging technologies solely based on their benefit to our clients. CNCI implements the solutions it recommends and readily partners with companies that offer products and services to the advantage of our clients. CNCI offers complete client support with singular accountability.

We maximize the benefit of our clients' existing technology, systems, and platforms while integrating the benefits provided by new technology.

Business Continuity and Business Development are our goals with Continuity being  the foundation of  Development.


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